Within 15 days of delivery of a shipment of items you purchased from Self-counsel.com, if books, CDs, or other physical items purchased were received in damaged condition, you may return such damaged items for replacement.
Contact us by:
- email (orders at self-counsel.com ) to make the necessary arrangements, OR
- telephone our customer service department (1-800-663-3007) during normal office hours (PST) to pre-arrange for a replacement.
Our customer service lines are open from 9:00 a.m. to 4:30 p.m, Pacific Standard Time, weekdays.