Within 15 days of delivery of a shipment of items you purchased from, if books, CDs, or other physical items purchased were received in damaged condition, you may return such damaged items for replacement.

Contact us by:

    • email (orders at ) to make the necessary arrangements, OR
    • telephone our customer service department (1-800-663-3007) during normal office hours (PST) to pre-arrange for a replacement.

Our customer service lines are open from 9:00 a.m. to 4:30 p.m, Pacific Standard Time, weekdays.

Return to shop

Leave a Reply

Your email address will not be published. Required fields are marked *